Allstate Financial Sucks Customer Reviews and Feedback

From Everything.Sucks

Allstate Financial Sucks. The Allstate Corporation is an American-based insurance company, headquartered in Northfield Township, Illinois, near Northbrook since 1967. Founded in 1931 as part of Sears, Roebuck, and Co., it was spun off in 1993. The company also has personal lines insurance operations in Canada.

According to an investigative report in February 2007 by CNN found that major car insurance companies, like Allstate, are increasingly fighting auto insurance claims from those who incurred injuries by their insured members In some cases, Allstate proposed settlement amounts as small as $50, asking claimants to "take it or leave it". The investigative report found that insurance companies often make it so expensive and time-consuming to go to court to get full settlement amounts, that it would not be worth the victim's time. The claims handled in the matter were very minor collision type losses that did not result in any ($0) damage to the car, and therefore was the insurance company protecting its assets and the premium paying public money, by keeping rates as low as possible.


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Current Contractor - Exclusive Financial Specialist says

"Lack of true partnership with agents - they only care about the themselves, not about doing the right thing for their clients. Lack of professionalism and ethics - multiple EFS'/investment licensed representatives going after the same clients at the same time. Overall fixation on sales, not truly taking care of clients with a far-too-small number of investment options available to clients which puts investment advisors of risk of failing to act in clients' best interests."

Current Employee - Personal Financial Representative says

"Short sighted management your success is tied to closely with customers experience with Allstate"

Current Employee - Exclusive Financial Specialist says

"Corporate/Management doesn't understand what it takes to have a successful EFS and to hit production goals each year. They are mainly concerned about money in their own pockets. The program worked well a few years ago but negative changes were made by corporate and the program is falling apart. They turned the agency staff into our competition for Life Insurance and still expect us to train them for free. They now want us to focus more on investments and retirement but believe we should only be working with 4-5 offices. Realistically we need about 20+ offices to hit our goals. Very sad to see EFS's struggle that have been here 10+ years (some over 20 years). Very few EFS's have been with Allstate that long. Allstate brags about having this program for over 30 years. Where are all the EFS's now? Obvious that this program is not working well if an EFS cannot be successful and make a living here. They are constantly recruiting and it's extremely sad to see these new EFS's be misguided by corporate/management on what it takes to make it with Allstate. They come to the realization after a few months."

Former Employee - Exclusive Financial Representative says

"Unless you get paired with historically productive agents, you will starve. Extremely limited product line on the financial side. Life policies are much more expensive compared to market. Stay away!"

Current Employee - Financial Representative says

"Lots of empty promises and loads of pressure from managers on agents and financial specialist."

Personal Financial Consultant says

"Financial Services and products is an afterthought for this company. Property and casualty agents aren't motivated nor encouraged to partner with PFR's to drive sales. Management always blamed PFR for agent not achieving their goals."

Current Employee - Exclusive Financial Specialist says

"Allstate employees are always undermining the partnerships you create with your 1098 agents... If there is any problem at all they thrive on sticking a knife in your back... The men are degrading to female 1099 financial reps and Allstate could care less... This position could be a good thing if Allstate staff would learn to help instead of destroy and defame there 1099 staff... It's just sad... Go on line and look at there law suits.. They don't care about you ..."

Current Employee - Financial Specialist says

"You are sold on the opportunity of working with an established group of agents wherein you will have all these warm leads from an almost limitless book of business. Thats a good joke, if that were the case dont you think that would make the big players in the industry insignaficant? Ask your recruiter their cross sellpenetration from P&C clients to life/retirement - its 5%. The life/retirement group has been around for over 15 years and they cant get anywhere over 5%, that really says it all. The leadership structure is a joke. Your recruiter will be with you every step of the way until you join and then you are on your own, thrown to the wolves. From there you will need to find out every resource on your own. Do youself a favor and go to a company that puts life and retirement first, not an afterthought"

Former Employee - Accountant says

"-horrible mid-level to senior management -no leadership -no promotions -no career support -extra low employee satisfaction -high turnover which leads to extra work without recognition"

Financial Medical Claim Analyst says

"mangagement, workload, expectation to succeed goals, job responsibilities, pay, i can go on and on. do not work here, i advise to work in the long island location."

Liability Adjuster (Current Employee) says

"They are reporting record profits, buying other companies and layoff a sizable portion of our workforce. We had been promised that performance would play a roll but clearly that was not true Good benifitsEverything else"

Processor (Former Employee) says

"I honestly would not recommend! Nobody cares about career progression. They have their people picked as far as promotions and who will and wont progress with the company None"

Insurance Agent (Former Employee) says

"Boss was rude , he would cuss at you . He would say things to hurt you. Always made everything into a competition. Only short breaks. Made you work weekends when you were told weekends off."

Allstate Insurance Agent (Former Employee) says

"● Work-life balancethis is a very toxic place to work i would not recommend working here.● Job security and advancementmade you click through training so you couldn’t learn it.● Managementworst management i’ve ever had to deal with. they steal your customers and leads● Culturethere were never any leads● Overallthis is literally the worst place i’ve ever worked at.they love to single out the person with the least amount of sales. they wouldn’t help when you needed it and management is absolutely horrible.the things they said to me were traumatizing. do NOT work here."

Owner (Former Employee) says

"Company does not want the agents to succeed. Not worth your investment and time. You have no control of rates and rates are triple the competition."

Sales grunt (Former Employee) says

"Fired summarily for not giving enough notice to attend my dad’s funeral. My parents live a long way away and I had to make travel arrangements with my siblings, I hopped on a plan then got a text that I was firedWorst management I have experienced in a 35-year career"

Licensed Insurance Sales Producer (Current Employee) says

"If I had worked for a different agent, I think I would have stayed with Allstate. I met and exceeded my monthly goals and even after that, my commissions were cut. You’re unappreciated as an employee and the agent isn’t a boss or manager. Greedy, money hungry, drama queen.RUN if you know what’s good for you!It was great without the agent there, the agent brought morale down.So much pressure but no help or compensation."

Claims (Former Employee) says

"The only thing that makes this job good is the people who are stuck there with you. Actually, you're not stuck because each year they find stupid reasons to lay people off. Eventually they will have a handful of people swimming in work they can never get caught up on. They DO NOT CARE ABOUT THEIR CUSTOMERS OR CUSTOMER SERVICE AND THAT'S A FACT.payeverything"

Licensed Sales Producer (Former Employee) says

"Agencies are managed by individual agents not the company. Expect to be under paid, have unachievable quotas & experience hr violations daily. It's a cesspool.NothingEverything"

South Dakota (Former Employee) says

"Just found out my job was impacted and was given a 60 notice. I loved my jobs, coworkers and customers. I felt like my job helped people and the company. I will miss my work and coworkers. But I know I will find another opprutunity that I will love more. NaNa"

Sales Producer (Former Employee) says

"do not set up an agency Allstate sets them up to fail then sells the book of business to the next poor soul. As a sales producer you learn pretty quickly you can’t compete with other companies and they pump quotes up 7% over their own online quotes. Run and don’t look back"

Claims Processor/Represented Segment (Former Employee) says

"Low pay, no training, no advancement, ridiculous workload, management is terrible all the way up the ladder. Alot of potluck lunches. I did not like it.Health insuranceEverything else"

INSIDE PROPERTY ADJUSTER (Current Employee) says

"I have been working at Allstate now for a year. From the day I walked in I could see how they were abusing their employees. I can tell you that I am constantly over worked and over stressed. I have asked management to help me and voiced concerns about burnout and that we have too many claims to realistically take care of everyone and every process every day without working 15 hour days where you don't have to answer the phone. You are constantly interrupted to answer phone calls on other people's claims. Claim load is maxed every single day and people keep quitting because of the stress which is causing us to take more work than is reasonable. The pay is low and I personally do not recieve any benefits. Management is constantly on your case for making mistakes but never train you how to do it correctly in the first place. Training is a joke, they have you sit and do nothing for months then you're supposed to somehow handle claims out of nowhere. The recent announcement of layoffs is endemic of how Allstate treats us: we're expenses to get rid of not people working for the company. If you don't sell your soul you will not do well. I constantly feel on the defensive and like they will fire me for the smallest mistake. No help at all, just burn yourself out until we can get rid of you for someone cheaper. PtoNo benefits, low pay, unacceptable workload, management wants to fire you constantly"

Licensed Sales Agent (Former Employee) says

"After this horrible work experience I never want to do insurance sales again the owner changed our pay grade, commissions and bonuses frequently and when it came time to pay you you would have to argue and fight for it. maybe not all Allstate agency owners are annoying and mean like mine was but it put a bad taste in my mouth for Allstate in general. I worked at the Hurst Steigerwald location.NoneInconsistent pay, bonuses, commissions and incentives. Hourly not even enough to survive."

Manager (Former Employee) says

"Worked at Allstate for more then 25 years and have witnessed senior management immorally push older workers out the door without any compensation. Specially data management area where they promote not by talent but those willing to move out of illinois. Business and IT are consistently fighting and goals never met. Those on the bottom get berated publicly and is just not a nice place to work. Decisions that AVP makes are not data driven but corporate goals. Directors tend to be push orders with little knowledge of involvement. Terrible culture and not a good place to start your career. Promotions tend to come to those that have a spouse or relative working in the company."

Customer Service Representative (Former Employee) says

"Only thing that matters is the almighty buck, Allstate doesn't care about the employee. Always changing the goals to be even more impossible. Just terrible"

Customer Contact Center Licensed Representative (Current Employee) says

"I would not recommend this type of job to anyone I know or even didn't like. Definitely do not trust the managers, they do not have your best interests at heart. Do not believe in the company transparency they all spout"

Representative (Former Employee) says

"Great start getting into insurance and Learing the basics Allstate has a great computer training and easy platform to use for quotes Working at this office was not great"

Licensed Sales Associate/csr (Former Employee) says

"Worked for an Allstate agent 4 years. I quit due to work overload, it was too much. No balance. Most importantly, no growth within agency. Don’t work for an Allstate agent if you’re looking for a long term career."

Team Member (Current Employee) says

"do not work here. they are the least transparent company i have ever worked for and i absolutely do not trust them. do yourself a favor and work anywhere else."

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